Cooling off Period
11. This agreement shall be voided if you advise us in writing, within five (5) working days of signing the Application Form, that you no longer wish to receive our seminar services by delivering or sending (including by electronic mail) a written cancellation notice to us (hereinafter referred to as "Cancellation Notice"). We will refund to you all monies or part thereof which you have paid to them under this Agreement within thirty (30) business days of receipt of such Cancellation Notice.
Refund & Cancellation
12. You will receive an e-mail confirmation within 14 business days after acceptance of your application form. Payments will not be accepted on the days of the seminar.
13. Cancellations received within the 5 working days from the date of payment are allowed.
14. Cancellation exceeding this 5 working days cooling-off period will incur an administration fees of 25% of the full Seminar Fees for the Seminar Services that you have enrolled.
15. All cancellations must fill up request form and e-mail to us in full details.
16. This seminar package is only valid for 12 months as of date signed-up and it is non-transferable to another person. Any delay of attending all programs related more than 12 months, an extension fee of 50% will be imposed. Upon confirmation of registration but failed to attend, a no-show fee of 50% will be incurred as well.